Choosing to hire a cleaning service is a great option for homeowners. Considering that most Americans spend 6 to 8 hours a week cleaning their homes, a professional service can save you time, stress and allow you to focus on the more important things in your life. 

However, coming to be comfortable with complete strangers in your home can be a hard feat. You have many important items in your space and you don’t need just anyone coming in and doing something you don’t agree with.

So how do you find a cleaning service you can trust? What are the types of questions you should be asking them? These are common worries we hear from clients at Clean My Space CT. As a highly rated cleaning service ourselves, we have a few things you can do to ensure you’re hiring the best house cleaning service for your wants and needs. 

How do you know if a cleaning service is trustworthy?

Once you choose to hire house cleaning services, you can weed out cleaning companies that aren’t trustworthy right away through a simple internet search. You can start out by looking for cleaning services in your area.

While you’re looking at the search results, try to ask a few important questions. 

One, how long have they been in business? If they haven’t been in business that long or they don’t have any type of examples of work they have done, it might not be the right option for you. People with more experience do tend to do a better job and understand clients’ needs better. We’ve been in business for years and can attest to this. 

Two, what does their website look like? Although a small detail, if their website isn’t that professional or not put together it can be a red flag. If they can’t put a simple website together with important information such as an FAQ page or a service area page, will their business be any different? 

Three, are they licensed, bonded and insured? By this we mean do they have all the necessary licenses to be in business, and do they have insurance to protect both you and them in case something happens. Working with a company without this is a huge risk. It may cost you thousands of dollars if a cleaner gets hurt in your home or something along those lines. 

What should I look for when hiring a cleaning service?

Once you’ve done the general detective work on a cleaning company, you now want to dig a little deeper into the ones who have piqued your interest. When browsing their website you’ll want to take notice of a few things. 

One, what kind of services do they offer? It’s easy to assume that all cleaning companies offer the same thing but that is not true. Some companies will be full service like we are while others only offer a la carte options that won’t really get the job done. Try to make a list of the things you really need taken care of to give you a better idea of what to look for. For example, list if you want a weekly house cleaning service or just a service for every once in a while. 

Two, how much are their services? The last thing you need to do is break the bank when hiring a cleaning service. They should have costs that make sense for what they’re offering and that aren’t too outrageous compared to other companies in the area. It also wouldn’t hurt to ask them for a copy of their cleaning service agreement. 

Three, what is their goal when working with you? You should be more than just another customer to them. If you tell them you want a monthly house cleaning service, they should be excited and dedicated to what you want and have a vision for it. It’s a red flag if they simply say they can do that and move on. 

Referrals: Can you trust your cleaning service?

If you want the best answer to if you should trust professional house cleaners, then look no further than the referrals, testimonials or reviews the company has. These are great insights into what the company is really like outside of its marketing techniques and pretty website. They can also help you decide if you should even move forward with potentially hiring that company. If they have a lot of 3-star reviews it might be a better option to move on to another company. 

On many websites, you can even reach out to past customers and ask them your own questions. Ask them if they felt like they could trust the cleaning service? Did they deliver with their cleaning guarantee? Would they use them again? 

Almost every business will have a bad review or two but as long as you understand how things might have gone wrong, you can protect yourself from the same situation. It should be a red flag if they don’t have any reviews and if they can’t give you some names of people to talk to about their services. 

CleanMySpace CT: Your Number One Choice Cleaning Service

If you’re looking for cleaning services in Connecticut that won’t break the bank and are created with you in mind, then reach out to us today for your free quote. Not only will we be able to answer all of the questions above, but we’ll be able to exceed your expectations at a cost that works for you.